Orders & delivery times

When will my package be shipped & what is the delivery time?

Your package will be shipped as soon as we have received your payment.

Paid before 2 pm: shipped the same day. Delivery time 2 to 5 working days.

Paid after 2 p.m.: shipped the next day. Delivery time 2 to 5 working days.

 

Will I receive a track & trace code?

Yes, as soon as the package has been scanned by the carrier, you will receive a track & trace code at the e-mail address you provided.

 

I have not received a track & trace code. What now?

If you ordered & paid before 2 p.m. You will receive the track & trace code before 6 p.m. If not, please check your spam folder or contact us.

If you ordered & paid after 2 pm: You will receive the track & trace code the next day before 6 pm. If not, please check your spam folder or contact us.

 

I ordered by bank transfer, how long is the delivery time?

If you have placed an order and selected the payment method “bank transfer”, the delivery time may take longer.

Bank transfers can take 1 to 2 business days.

As soon as we have received your payment you will receive a payment confirmation from us.

If your payment is received by us before 2 p.m., we will ship your order the same day.

If the payment is received after 2 p.m., your order will be shipped the next day.